PROCESS

[1]

RESEARCH & DISCOVERY

[2]

HEURISTIC EVALUATION

[3]

USER RESEARCH

[4]

DEFINITION & MAPPING

[5]

INFORMATION ARCHITECTURE

[6]

USER FLOWS

[7]

ideation

[8]

MID-FIDELITY WIREFRAMES

[9]

prototyping

[10]

VISUAL DESIGN

[11]

DESIGN SYSTEM

[12]

DESIRABILITY TESTING

[13]

QA & ITERATION

IMPACT

33% VIEWS (84K IN 2024 → 112K IN 2025 )

65.2% UNIQUE VISITORS (23K IN 2024 → 38K IN 2025 )

200% VIEWS (2K IN 2024 → 6K IN 2025 )

OVERVIEW

Portugal Tech Week (PTW) is a nationwide tech event bringing together tech professionals, startups, and investors across multiple cities in Portugal.


The goal of this project was to redesign the PTW website to improve usability, clarify the event structure, and create a seamless experience from discovery to ticket booking.


The main challenge is that the platform hosted both official PTW initiatives and external “community events” in the same space, creating confusion and making navigation difficult.

PROBLEM

[001]

[FRICTION IN BOOKING EXPERIENCE]

[1]

Event search was inefficient.

[2]

Users were redirected to external platforms to buy tickets.

[3]

The journey felt fragmented and unreliable.

[002]

[CONFUSING NAVIGATION & STRUCTURE]

[1]

Users struggled to understand the difference between official events vs community events.

[2]

Pages were long, cluttered, and required excessive scrolling.

[3]

Key information was hard to find.

[003]

[WEEK BRANDING]

[1]

Inconsistent visual identity.

[2]

Overuse of AI-generated visuals reduced credibility.

[3]

The design didn’t reflect the scale of the event.

[004]

[CRITICAL MOBILE ISSUES]

[1]

Mobile experience described as “unusable”.

[2]

Engagement was significantly lower on mobile (49s) compared to desktop (1m 44s).

[3]

The design didn’t reflect the scale of the event.

user research

[PRIMARY AUDIENCE]

[1]

TECH PROFESSIONALS

[2]

Entrepreneurs

[3]

Investors / sponsors

[THESE USERS ARE]

[1]

Digitally savvy

[2]

Time-sensitive

[3]

Expecting fast, clear, and efficient experiences

GOALS

[001]

[OPTIMISE THE END-TO-END USER JOURNEY]

Reduce friction across the full experience, from event discovery to registration, to enable faster decision-making and increase conversion rates.

[002]

[INFORMATION ARCHITECTURE]

Structure content in a way that clearly differentiates official and community events, improving findability while supporting the platform’s multi-event ecosystem.

[003]

[ELEVATE BRAND PERCEPTION]

Develop a strong and culturally grounded Portuguese visual identity that reflects the scale and ambition of the event.

[004]

[STREAMLINE THE BOOKING PROCESS]

Develop a strong and culturally grounded Portuguese visual identity that reflects the scale and ambition of the event.

[005]

[ENHACE MOBILE EXPERIENCE]

Optimize responsiveness to reduce frustration, lower drop-off rates, and improve overall usability on mobile devices.

VISUAL IDENTITY

Header 1

Header 2

Header 3

Title 1

Title 2

Title 3

Body 1

Body 2

Body 3

#131313

#5E5E5E

#ACACAC

#FFFFFF

#F9E11B

#283CC8

Electrico Pitch

November 9th, Lisbon

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Register Now

18€

Tech Webinar

Aveiro, Portugal

17th, November 2024, 20:30

18€

Hack Together

Lagos, Portugal

10, November 2024, 16:00

PORTO

Tech run

Start up weekend

Electrico pitch

CONFIRM PAYMENT

Register Now

Open in maps

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THE BRAND

This visual language extends to the website, which adopts a minimalist black-and-white aesthetic accented with yellow and blue, alongside bold typography, immersive imagery, and azulejo-inspired patterns.


Together, these elements create a distinctive, memorable, and flexible brand identity across all touchpoints.

[before]

A typographic logo lacking a distinctive visual identity

[AFTER]

A memorable logo that blends Portuguese heritage with a contemporary tech identity

This visual language extends to the website, which adopts a minimalist black-and-white aesthetic accented with yellow and blue, alongside bold typography, immersive imagery, and azulejo-inspired patterns.


Together, these elements create a distinctive, memorable, and flexible brand identity across all touchpoints.

OPTIMIZED USER FLOW

[The site navigation was redesigned around several distinct user journeys]

[1]

Official initiatives organized by 351 Portugal, categorized by city.

[2]

External community events highlighted on the platform, to which users can contribute.

[3]

Dedicated journeys for sponsors and volunteers.

[4]

An informational section presenting the event and its organizers.

[5]

A user account area gathering personal information and purchased tickets.

We prioritized the most critical flow for business: booking tickets.

By clearly separating official and community events and simplifying navigation, the new structure reduced confusion and created a smoother path from event discovery to registration.

COMMUNITY EVENTS

CREATE AN EVENT

event page

HOMEPAGE

TICKETING

Main stage

CITY

porto

LISBON

BEJA

startup weekend

tech run

PTW HOUSE

ELECTRICO PITCH

SOLUTION

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GET IN TOUCH

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